case study

Team communication analysis - Effectiveness of communication

Analyzed team is a sales team of an international company. Team is located abroad and consists of a group of sales representatives. The team is led by a manager, who also leads other sales teams operating in a given country.

From the Sociomap we can easily read the team’s situation. Communication effectiveness within the team is assessed mainly as high (except for member 2 and the manager, who is rather an external subject). What seems to be typical for the team is that any external subject/object is assessed rather poorly, so we can assume that the team is quite solid but might have negative attitudes against others. The team members communicate well among themselves, but may have difficulties communicating outside the team.

The manager is positioned far from the team so the communication with him is not seen of high importance, but as he is also positioned rather lower (yellow-green area) it signals that there are some requests for communication improvements (arrows).

Also the position of team member 2 seems to be problematic. According to the assessment we can expect that the member could be excluded by others or could be difficult to communicate with.


/* Globals / Major version of Flash required */ var requiredMajorVersion = 9; /* Minor version of Flash required */ var requiredMinorVersion = 0; /* Minor version of Flash required */ var requiredRevision = 28; /* Version check for the Flash Player that has the ability to start Player Product Install (6.0r65) */ var hasProductInstall = DetectFlashVer(6, 0, 65); /* Version check based upon the values defined in globals */ var hasRequestedVersion = DetectFlashVer(requiredMajorVersion, requiredMinorVersion, requiredRevision); /* Check to see if a player with Flash Product Install is available and the version does not meet the requirements for playback */ if ( hasProductInstall && !hasRequestedVersion ) { /* MMdoctitle is the stored document.title value used by the installation process to close the window that started the process This is necessary in order to close browser windows that are still utilizing the older version of the player after installation has completed DO NOT MODIFY THE FOLLOWING FOUR LINES Location visited after installation is complete if installation is required */ var MMPlayerType = (isIE == true) ? "ActiveX" : "PlugIn"; var MMredirectURL = window.location; document.title = document.title.slice(0, 47) + " - Flash Player Installation"; var MMdoctitle = document.title; AC_FL_RunContent( "src", "playerProductInstall", "FlashVars", "MMredirectURL="+MMredirectURL+"&MMplayerType="+MMPlayerType+"&MMdoctitle="+MMdoctitle+"&mapSource=/static/smx/en_demo.smx", "width", "788", "height", "700", "align", "top", "id", "smx_reader", "quality", "high", "bgcolor", "#ffffff", "name", "smx_reader", "allowScriptAccess", "sameDomain", "type", "application/x-shockwave-flash", "pluginspage", "http://www.adobe.com/go/getflashplayer", "allowFullScreen", "true", "menu", "false", "salign", "t", "loop", "false", "scale", "exactfit", "wmode", "", "element", "flashcontentsmx_reader" ); } else if (hasRequestedVersion) { /* if we've detected an acceptable version embed the Flash Content SWF when all tests are passed */ AC_FL_RunContent( "src", "/static/swf/SociomapViewer", "FlashVars", "mapSource=/static/smx/en_demo.smx", "width", "788", "height", "700", "align", "top", "id", "smx_reader", "quality", "high", "bgcolor", "#ffffff", "name", "smx_reader", "allowScriptAccess","sameDomain", "type", "application/x-shockwave-flash", "pluginspage", "http://www.adobe.com/go/getflashplayer", "allowFullScreen", "true", "menu", "false", "salign", "t", "loop", "false", "scale", "exactfit", "wmode", "", "element", "flashcontentsmx_reader" ); } else { /* flash is too old or we can't detect the plugin */ var alternateContent = 'You need current version of Adobe Flash Player' + 'You can download it on address' + 'Get Flash'; document.write(alternateContent); /* insert non-flash content */ }
var script; if((script = document.getElementById('noscript')) != null) script.parentNode.removeChild(script);

Want to try out Sociomapping?

free account Click here to request a free account

if (calendars.length != null && calendars.length > 0) { calendars.each( function(cal) { if (cal != null) { var now = new Date(); cal['obj'] = new CalendarPopup(cal['name']+'_id'); now.setDate(now.getDate()-1); if (cal['fromToday']) { cal['obj'].addDisabledDates(null,formatDate(now, 'yyyy-MM-dd')); } cal['obj'].setCssPrefix('date-'); cal['obj'].setWeekStartDay(1); cal['obj'].setMonthNames( cal['months'][0] ,cal['months'][1] ,cal['months'][2] ,cal['months'][3] ,cal['months'][4] ,cal['months'][5] ,cal['months'][6] ,cal['months'][7] ,cal['months'][8] ,cal['months'][9] ,cal['months'][10] ,cal['months'][11] ); cal['obj'].setDayHeaders( cal['days'][0] ,cal['days'][1] ,cal['days'][2] ,cal['days'][3] ,cal['days'][4] ,cal['days'][5] ,cal['days'][6] ); cal['obj'].setTodayText(cal['today']); var a = $(cal['name']+'_anchor'); var inp = $E('input[name='+cal['name']+']'); a.addEvent('click', function(e) { e = new Event(e).stop(); if (cal['obj'] != null) { cal['obj'].select(inp, cal['name']+'_anchor', 'dd. MM. yyyy'); } }); } }); }